Shipping policy
Shipping Policy
Last Updated: July 31, 2026
Welcome to CrownCart. We are committed to delivering your orders quickly and securely across the Kingdom of Saudi Arabia (KSA). Please read our shipping policy below before placing an order.
Order Processing
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All orders are processed within 1–2 business days after your order is confirmed.
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Orders are processed Sunday through Thursday, excluding public holidays.
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Once your order has been dispatched, you will receive a confirmation message with tracking information (where available).
Delivery Time
We currently ship across all major cities and regions of Saudi Arabia.
Estimated Delivery Time:
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3–7 Business Days (depending on your location)
Delivery times may vary during holidays, promotional periods, or due to unforeseen courier delays.
Shipping Charges
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Shipping charges are displayed at checkout before payment.
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We may offer Free Shipping on selected products or promotional campaigns.
Cash on Delivery (COD)
CrownCart offers Cash on Delivery (COD) for eligible locations across Saudi Arabia.
Please ensure someone is available to receive and pay for the order at the delivery address.
Order Tracking
Once your order has been shipped, you will receive tracking details via email or SMS (when available), allowing you to monitor your shipment.
Delivery Delays
While we strive to deliver every order on time, delays may occasionally occur due to:
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High order volumes
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Weather conditions
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Remote delivery locations
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Courier service issues
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Public holidays
We appreciate your patience and understanding in such situations.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. CrownCart is not responsible for delays caused by incorrect customer information.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost during transit, please contact our customer support within 48 hours of the expected delivery date. We will work with the shipping partner to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: Daniyal.store111@gmail.com
Thank you for shopping with CrownCart. We appreciate your trust and look forward to serving you.